Orders, Delivery & Returns

Delivery and Pricing 

Our shipping promise and delivery promise

In order to deliver on our promise of exceedingly personal service and prompt delivery, we guarantee to process all in stock items within 1-2 business days and make every attempt to deliver your package within 3-5 business days when the  products are made to order.

We deliver to UK mainland addresses via Royal Mail as follows:

Order Value                                          P&P Charge

Under £20                                              Standard economy shipping - £2.95 

£20 and over                                         Free standard economy shipping

Returns 

At Hudson Blu your satisfaction is our number one concern. If for any reason you are not satisfied with your order, please contact us at hudsonbludesigns@outlook.com and we will do our best to reach a solution.

Before starting your return please review our return policy and restrictions below.

Personalised Items Return Policy

All customised products are final sale due to the personalised nature of monogrammed gifts.

If your order is flawed because of a mistake on our part, we'll replace it as quickly as possible at no additional cost to you.

Non Personalised Items Return Policy

We hope you are happy with your order, but if something isn't right, let us know and we will give you instructions about how to return your items for a refund. Items must be returned within 14 days unused and in the original packaging. 

There are certain situations where refunds are not available:
* Earrings due to hygiene reasons (unless faulty on delivery)

* Any item with obvious sign of wear or use

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
* Any item that is returned more than 14 days after delivery


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. As merchandise is available in limited quantities, we are unable to offer exchanges. We suggest placing a new order for any items you want and following our return policy as outlined above.